Buying Less and Buying Better
Emma Sant Emma Sant

Buying Less and Buying Better

As businesses strive to get more done using fewer resources, buying less and buying better will become a mantra for 2025, even when it comes to selecting the right partners.

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Lessons from a Global Marketeer
Emma Sant Emma Sant

Lessons from a Global Marketeer

Konstantinos Delialis shares his perspective with Futureful about how he has accelerated growth for some of the world’s biggest brands in tough markets.

Konstantinos’s love of in-market ethnography to understand local dynamics is at the heart of many of his success stories, alongside going back to the brand’s roots.

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Making banks meaningful again
Emma Sant Emma Sant

Making banks meaningful again

Joe Goldberg Head of Brand Strategy at Santander UK, shares how it's possible to help people to like their banks again. He draws on examples from his experience as a brand strategist, consumer and ethnographic research, and his take on the perspectives of Jim Stengel and Rita McGrath.

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How to define your category’s future
Emma Sant Emma Sant

How to define your category’s future

Our latest post gives the example of how a fictitious client might approach the question: “What is the future of our category, and where should we play?”

From creating the vision, to knowing where to look for future scenarios, to selling into their senior leadership team, we follow the client on their future-proofing journey.

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How established brands can navigate the sustainability journey
Emma Sant Emma Sant

How established brands can navigate the sustainability journey

Many brands come have asked us how they can weave sustainability benefits into their brands, and get consumers to care enough to pay more. Experience tells us that it’s not that simple, most people don’t want to pay more for something companies should just be doing, instead people need tangible benefits. Read on to discover more ….

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The other half of brand relevance
Emma Sant Emma Sant

The other half of brand relevance

For brands to stay relevant, they need to pair the logical with the contextual: in other words, what’s great about the brand and why it’s relevant today. As the context is changing so quickly over time, a structured approach to brand relevance is required.

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Brand Purpose 2.0  - Improving Human Happiness
Emma Sant Emma Sant

Brand Purpose 2.0 - Improving Human Happiness

Businesses and brands have the privilege of being able to augment human happiness and well-being.  The good news? This lofty ambition is not that difficult to achieve ….…


We share 4 different ways to achieve this. We explore how …

- raising the bar

- helping people to live purposeful lives

- creating a collectively positive impact; and

- doing better on a daily basis

… can improve people’s perceptions of the organisation, create a sense of gratitude, and can even generate admiration and inspiration.

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Being clear on a brand’s WHY and HOW
Emma Sant Emma Sant

Being clear on a brand’s WHY and HOW

Hear from Nick Graham, Global Head of Insights and Analytics at Mondelèz International on the importance of brand relevance and how Cadbury took a stand during Covid, Lacta speaks out against rising domestic abuse, and Oreo continues to support LGBTQ+ families.

Nick joined Futureful to put the world to rights on how brands can drive relevance in today’s rapidly changing world, sharing his personal experiences from his time at Mondelèz, Pepsico and his stint in various consulting businesses. Grab a pack of Oreos and settle in to discover …

1. how to define brand relevance (and why it matters)
2. how timeless and timely relevance work hand in hand
3. keeping brands relevant in a crisis
4. how to stay relevant and be authentic

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How brands should use more carrot than stick
Emma Sant Emma Sant

How brands should use more carrot than stick

Social movements are often triggered by an event, an idea, a provocation, a reason to take action, and brands play a big role in this. Those that use more carrot than stick are likely to drive meaningful change.

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Brand planning: optimising brand health
Emma Sant Emma Sant

Brand planning: optimising brand health

When planning your brand’s strategy, optimsing brand relevance is key to driving brand health.

Successful brands have clarity on their target, their proposition and their touchpoints. Knowing where to focus (and where not to focus) requires a blend of strategy and creativity. Read on to find out more …

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Finding growth in new markets
Emma Sant Emma Sant

Finding growth in new markets

A powerful insight and marketing friendly ‘how to’ guide on how to achieve growth in new markets. Includes important learnings such as on-boarding the local teams, rallying behind a common cause, using observational insight, and co-creating with consumers.

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Managing profit through price-pack architecture
Emma Sant Emma Sant

Managing profit through price-pack architecture

Price-pack architecture is a useful way to identify profit drivers and white spaces particularly in a cost of living crisis, and in categories where people switch between own label and price discounts. Read on to discover how blending data with consumer insights and creativity unlocks true growth potential.

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Accelerating R&D ideas
Emma Sant Emma Sant

Accelerating R&D ideas

Often what’s needed to accelerate R&D ideas is to translate the technology into consumer benefits, and ensure that the senior leadership understands the jeopardy of not acting!

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